The Pavilion Hotel

intimate urban oasis - phnom penh

Useful tips

FAQ about the hotel

What do you mean by "no visitors accepted in the rooms?"

For the tranquillity, security and privacy of everyone, only checked-in guests are allowed in the rooms at all times. Please be aware that should you wish to be joined by your partner at a later time/date you must notify front desk with your partner's details and ask your partner to bring valid identification (Passport or Khmer ID Card).

Why won't you allow guests under 16 years of age?

Our main and private pools are unmonitored, there are garden light fittings within a child’s reach and we do not wish to take any risks. Families with children are welcome at our nearby sister hotels the Kabiki and the240.

Can I leave my luggage at reception?

Yes, we will keep your luggage before check-in or after check-out and untill your next stay at the Pavilion.

Does the Pavilion get crowded?

No, we only have 27 rooms spread over three buildings. You won't see people with private pool rooms come out much either!

Is there hot water?

Yes, we are using a solar gravity based water heater. It is a unique system we developed as part of our environmental research and development projects. It is coupled with an electrical back-up that secures hot water when necessary in the rainy season.

Tuk-tuk rates

The hotel has no tuk-tuks, however we provide indicative rates and can help you negotiate with drivers waiting outside.

Always remember:
- agree a rate before boarding the tuk-tuk
- use the indicated guideline prices as basis for negotiation
- never lose your cool with a driver
- keep your belongings hidden and secure when in a tuk tuk.

Tuk-tuks are a fun way to discover Phnom Penh, we hope you will enjoy them!

FAQ about traveling in Cambodia

What do I need to get into Cambodia?

Any visitor needs a visa to enter the country. The visa can be obtained in Cambodian embassies abroad or at the airport upon arrival (two photos needed). Single entry tourist visas cost 20 usd and are valid for one month, renewable once. You can also ask for a 25 usd 1 month business visa, which can be extended to a multi-entry yearly visa at any travel agency.

You maye also get your visa online at www.cambodiaonarrival.com.

What currency is used in Cambodia?

Good question! The national currency here is the Riel (1 US Dollar = app. 4000 - 4200 Riels), but everybody uses US dollars everywhere in the country. Make sure you always have small change for tuk-tuk rides and small shops as they probably won't accept a 50 dollar bill! It has been argued that using dollars devaluates the Cambodian currency, so you might consider changing your money to Riels.

Beware that worn dollar bills, or even presenting a small tear, will not be accepted in Cambodia.

The 2014 Cambodian public holidays

Please note that if a public holiday is on a Saturday, most Cambodian institutions will take the Monday off to compensate.

Victory over Genocide Day
January 07

Meak Bochea Day
February 14

International Women Day
March 08

Khmer New Year Day
April 14, 15, 16

International Labor Day
May 01

Visak Bochea Day
May 13

King's Birthday, Norodom Sihamoni
May 13, 14, 15

Chat Preah Nengkal (The Royal Ploughing ceremony)
May 17

International/Cambodian Children Day
June 01

King's Mother Birthday, Norodom Monineath Sihanouk
June 18

Pchum Ben (Ancestors Remembrance)
September 22, 23, 24

Constitutional Day
September 24

Commemoration Day of King's Father, Norodom Sihanouk
October 15

Paris Peace Agreements Day
October 23

King's Coronation Day, Norodom Sihamoni
October 29

Om Tuk (Water Festival)
November 05, 06, 07

Independence Day
November 09

International Human Rights Day
December 10

Can you recommend places in Phnom Penh?

Yes, loads! Please ask the reception for tips on visiting the town, restaurants, shopping spots, activities and more.

Can I book bus tickets at the front desk?

Yes, we can reserve tickets for travels around Cambodia.

Can you recommend places in Siem Reap?

Travelling to Siem Reap by boat

The boat to Siem Reap is a great experience, but can sometimes be quite unpredictable (not leaving on a particular day, changing boats on the way...). It runs more or less regularly from August to April if the river level is high enough. The trip takes approximately 6 hours. The landscape, a bit boring when on the lake, is truly beautiful along the river if you are adventurous enough to travel on the roof (don't forget to apply sunscreen, even when cloudy). Around 35 usd. Please ask reception for more information/reservations.

Travelling to Siem Reap by bus

Traveling by bus is the most common way to get to Siem Reap. The landscape isn't as nice as on the boat, but there are many buses that travel all day and all year round. Tickets cost arround 10 usd and the trip lasts 6 hours (don't forget your earplugs as karaoke is often loud!). Please ask reception for more information/reservations.

Travelling to Siem Reap by plane

You can also travel by plane to Siem Reap with Cambodia Angkor Air (subsidiary company of Vietnam Airlines). This is the safest, fastest (50 mins), but most expensive solution (rates fluctuate from 130 - 200 usd return). Please visit a local travel agent for more information as tickets are rarely available from abroad.

Can you recommend places on the south coast?

Can you recommend places in the north-west regions?

Useful Links for traveling in Cambodia

evisa.mfaic.gov.kh/
The Ministry of Foreign Affairs and International Cooperation (e-visas and useful information)

www.yellowpages-cambodia.com
Yellow pages, very thourough.

www.norodomsihanouk.info
The official website of HM Norodom Sihanouk, King Father of Cambodia. Contains recent news as well as unique archive footage and photographs.

www.phnompenhpost.com
One the best and oldest english daily newspaper in the Kingdom.

www.cambodia-airports.aero
Flight and airport information in Cambodia.

Weather in Cambodia form CNN
Up to date weather in Cambodia.

Naturae/The240